Appointment Confirmations, No Shows, and Cancellation Policies

When an appointment is booked, the time is reserved for you. For certain types of appointments, we may require a deposit and/or a credit card on file to secure the appointment. If for any reason you need to change, reschedule, or cancel an appointment booked, please let us know as soon as possible so that we may make the time available for others, including those on our waitlist.

For an appointment booked in advance, if we have your e-mail, an e-mail reminder will be sent a week in advance. A confirmation e-mail will also be sent 2-3 days in advance. We also offer optional text message confirmations. When you receive a confirmation e-mail, text, or phone call, please either confirm or let us know promptly if you cannot make the appointment. If we have not received a response, we may make several additional attempts to contact you to confirm your appointment.

*Note: If you fail to cancel or reschedule your appointment prior to 24 hours before your scheduled appointment time, we reserve the right to charge the full price of the service(s) reserved. We also reserve the right to require a credit card to be on file to book future appointments.

However, we understand that emergencies happen and take these emergencies into account when deciding whether to charge our customers for appointments canceled within 24 hours of the reserved time, as long as we are contacted as soon as the emergency arises. In addition, for the health of our staff and other clients, if you are sick and potentially contagious, please call to reschedule your appointment and, provided you do not have a regular history of not showing and/or last minute cancellations, we will waive any penalty.

Thanks for helping us to help your Michael Anthony Salon appointments run on time and stress-free!

Salon Info Regarding Health and COVID-19

At Michael Anthony Salon, we prioritize the safety and health of both clients and staff. We do our best to follow current CDC guidelines and thank you for your patience as we navigate through various guidelines changes.

When we make changes, we take into consideration the latest science, updated public health guidelines, the comfort of both staff and clients, the limited physical space, and the requirement for personal contact as part of our services. Any change we make will be updated on this page.

While we cannot eliminate all possible risks inherent with public space and contact during services, our goal is to minimize the possible risks and adhere to recommended guidelines. These rules are in place for the safety of both our clients and our staff.

The salon and its staff will make a good-faith effort to minimize risks at the salon, including following any public safety guidelines and regulations. Any client receiving services at the salon does so with the understanding there are inherent risks involved with COVID-19 and other contagious diseases in an indoor, public space.

At this time, masks are not required in the salon, though this is subject to change. Anyone who wishes to wear a mask may do so, as well as request that their service provider(s) also wear a mask while interacting with them.

Beyond adhering to regular and standard common-sense hygiene practices, we have implemented the following practices:

Please do not come to the salon if

– You have (or had within the past day) a fever, new or worsening cough, shortness of breath, difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting, diarrhea, and/or any other symptoms of having Coronavirus or any other casually contagious disease or illness.

– You have been advised to quarantine, self-isolate, or limit daily activities by any medical professionals, public health professionals, and/or government authorities.

Please note that cancellation penalties will not apply under such circumstances, provided we are contacted in a timely and reasonable manner.

“Every visit to Michael Anthony salon is lovely – from the moment you walk in the door.”

– Theresa